| 1. What type of container should I use for sampling? |
| The types of containers used for sampling purposes depend on the types of sample matrix to be collected and the parameters to be tested. Please contact our Technical Advisers for details. |
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| 2. Does ACL provide sample containers? |
| Yes, you may call our Technical Advisers to place an order for the containers. You can collect the containers at our laboratory or we can deliver to you by prior arrangement. Charges may apply for any containers requested by customers. |
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| 3. Do I need to label my samples? |
| Yes, you need to label your samples prior submission to us to avoid any uncertainty. Information needed include but not limited to the following:
A. Customer’s name
B. Sample description
C. Date and time of sampling
D. Preservatives added if any
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| 4. Any other information I need to enclose with the samples? |
| We appreciate if you enclosed a written instruction that includes but not limited to the following information:
A. List of parameters to be analyzed
B. Reporting unit desired, i.e mg/l, mg/m3, mg/kg or etc
C. Serving size and package net weight for nutritional labeling Or you can use our Analysis Request Form.
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| 5. Do I need to preserve my samples? |
| The need for preservation and types of preservatives needed depend on the type of sample matrix collected, parameters to be tested and period needed for the samples to reach ACL. Please contact our Technical Advisers for details.
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| 6. Does ACL provide preservatives? |
| Yes, you may call our Technical Advisers to place an order for the preservatives needed. You can collect the preservatives at our laboratory or we can deliver to you by prior arrangement. Charges may apply for any preservatives requested by customers.
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| 7. What is the best time to send my samples to ACL? |
| Please try to send your samples early in the week so that samples do not arrive on Saturday and Sunday.
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| 8. Will ACL come and pick up my samples? |
| Yes, we can. Please contact our General Enquiry Representatives for arrangement. Charges may apply for any samples picked up at customer’s premises.
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| 9. Will ACL come and carry out site sampling? |
| ACL has competent personnel to carry out site sampling for certain kind of samples. Please contact our Technical Advisers for details.
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